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True Human Hair extensions are considered as hygienic products. We take these matters of public safety seriously.
Due to the nature of hair extensions industry all sales are final. At no time do we refund any products purchased through our website.
If you receive the wrong product we will provide you with a Return Shipping Label so that you can return the item for an exchange.
Once we receive the items and inspect them. True Hair Customers will be notified via email when items will are received or rejected for an exchange.